Privacy Policy

Introduction

SimuTarget Inc. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered synthetic market research platform.

Information We Collect

We collect information you provide directly, including: account registration details (name, email address), payment information (processed securely via Stripe), campaign content you submit for testing, and any communications you send to us.

We also automatically collect certain technical information such as IP address, browser type, device information, and usage patterns through cookies and similar technologies.

How We Use Your Information

We use your information to: provide and maintain our Service, process your transactions, send you service-related communications, improve our AI models using anonymized and aggregated data, analyze usage trends to enhance user experience, and comply with legal obligations.

Cookies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform, including: Stripe (payment processing), OpenAI (AI inference processing — only anonymized campaign content is shared), and cloud hosting providers. These providers are contractually obligated to protect your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and data at any time by contacting us at [email protected].

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or export your data. To exercise these rights, please contact us at [email protected].

For users in the EU/EEA, we comply with GDPR requirements. For users in Turkey, we comply with KVKK (Personal Data Protection Law) requirements.

Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].